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  • User Need vs Specification | Why It Matters Series

    User Need vs Specification: What's the Difference? A client reached out about a new device and had a very specific request: “I need the device to be three centimeters long.”  There are two ways to address this.  One way is to make a three-centimeter-long device.  The other is to is to understand why the request is for a particular length. What Are User Needs? What the client gave was a [...]

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